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Access Live Chat
Autumn Allen avatar
Written by Autumn Allen
Updated over 3 months ago

Are you struggling to find an answer about how to do something in busybusy? Need some extra support? We're here to help! In this article, you will learn how to access the live chat feature from the web, on an iOS device or an Android device.

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How to Access Live Chat from the Web

  1. Enter your busbusy user name and password and click the sign in button

  2. Click on the Support button in the left navigation menu

  3. In the Support Pop-Up Menu, click on the chat option

  4. Click Send us a Message

  5. Type in your question hit ENTER and a Client Success Specialist will be with you ASAP

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To minimize or close the chat on the web, select the blue circle on the bottom right with the down arrow.

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How to Access Live Chat from a Mobile Device (iOS/Android)

  1. Open the busybusy app

  2. Log in

  3. Click on the three horizontal lines in the top left corner

  4. Click on Support

  5. Click on Chat

  6. Click on Send Us a Message

  7. Type in message and click Send

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CONTACT US!

Chat with us by clicking on the message icon in the bottom right corner!

Call us: 855-287-9287

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