When an employee is added to busybusy, a one-time auto-generated text message will be sent to the phone number that was entered into their profile. If the text failed to go through to the employee or the link expired, your employee can still download and log into the app. You can assist them by providing the instructions below.
Check out our article HERE for help adding a new employee.
Step One: Download busybusy
Go to either the App Store (for iPhones) or the Play Store (for Android) on the mobile device
Search for the busybusy app and download the app
Step Two: Provide the employee with the existing login credentials
Have them log in with the username & password that was created when they were added to busybusy.
The username can be found in their employee profile by going to Management Lists >> Employees
If their password has been updated since the temporary password was set, you may need to reset their password. See our article on resetting passwords HERE.
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If an employee gets a new phone and/or phone number, the invite can’t be sent out again. |
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